fbpx

Career141

Career141 logo with 20 year anniversary mark
Great place to work certification 2024

Chief Sales Officer

Summary

Sri Lanka

On-Site

LKR

-

Full-time

Category

Information Technology

Share job

Roles & Responsibilities

Position Overview

The Chief Sales Officer (CSO) in the telecommunications, IT, or banking industry is a senior executive responsible for leading the sales strategy and execution across all business units. The CSO will develop and implement innovative sales plans aimed at driving revenue growth, improving customer acquisition, and fostering long-term client relationships. This role requires a deep understanding of industry trends, customer needs, and complex sales environments, with the ability to lead a team of sales professionals in achieving aggressive revenue targets. The CSO will work closely with the CEO, executive leadership, marketing, product development, and customer success teams to ensure seamless alignment across functions.

Key Responsibilities

1. Sales Strategy & Leadership

  • Develop and execute sales strategy: Design and implement a comprehensive sales strategy that drives growth in new and existing markets, aligns with business objectives, and enhances market positioning within the telecommunications, IT, or banking sectors.
  • Revenue growth: Lead the development of sales goals and revenue targets, ensuring performance meets or exceeds expectations. Drive top-line growth through a mix of customer acquisition, expansion, and retention strategies.
  • Market Expansion: Identify and capitalize on new market opportunities, including emerging technologies, verticals, and customer segments specific to telecommunications, IT, or banking.
  • Channel management: Develop and manage direct and indirect sales channels, ensuring an effective distribution strategy and fostering strong partnerships with key stakeholders.

2. Sales Team Leadership & Development

  • Lead, mentor, and develop the sales organization: Build, train, and inspire a high-performing sales team capable of driving significant revenue across all business lines.
  • Recruitment and retention: Attract, develop, and retain top sales talent, creating a dynamic and performance-driven sales culture.
  • Sales enablement: Equip sales teams with the necessary tools, training, and resources to succeed in complex sales environments (e.g., large corporate accounts, government contracts, high-value enterprise deals).

3. Sales Operations & Performance Management

  • Sales forecasting & pipeline management: Lead the forecasting process and ensure accurate, timely reporting on sales metrics, pipeline health, and key performance indicators (KPIs).
  • Sales process optimization: Implement and continuously refine best practices for sales processes, customer engagement, and deal closing.
  • Sales technology adoption: Leverage CRM systems and other sales tools to optimize performance, improve customer relationship management, and enhance sales analytics.

4. Client Relationship & Account Management

  • Key account management: Foster and maintain strong relationships with top-tier clients, ensuring customer satisfaction and high retention rates. Handle high-profile client negotiations and strategic partnerships.
  • Customer-centric approach: Promote a customer-first philosophy throughout the sales organization, ensuring solutions are tailored to client needs and that customer service remains exceptional.
  • Strategic partnerships: Cultivate strategic partnerships and alliances within the telecommunications, IT, and banking industries, including channel partners, technology providers, and financial institutions.

5. Cross-Functional Collaboration

  • Alignment with marketing: Collaborate with the marketing team to ensure that brand messaging, lead generation, and demand generation strategies align with the sales approach and objectives.
  • Product and tech collaboration: Work closely with the product development and IT teams to provide feedback on customer requirements, ensuring the company’s solutions are competitive, scalable, and responsive to market demands.
  • Executive partnership: Report to the CEO and collaborate with the leadership team to refine strategic objectives, align business goals, and prioritize initiatives.

6. Financial & Resource Management

  • Sales budgeting & forecasting: Oversee the sales budget, ensuring cost-effective resource allocation to achieve sales targets and maintain profitability.
  • Return on investment (ROI): Maximize ROI on sales initiatives, promotional activities, and partnerships while maintaining efficient cost control.
  • Risk management: Proactively identify and mitigate risks to revenue targets, managing the pipeline and deal cycles to ensure successful deal closure.

7. Industry Leadership & Market Intelligence

  • Industry insight: Stay at the forefront of industry trends and technological innovations (e.g., 5G, cloud computing, fintech, AI) that may influence the sales approach, products, and services.
  • Competitor analysis: Monitor competitor activities and adjust sales strategies to maintain a competitive edge in the telecommunications, IT, or banking sector.
  • Thought leadership: Represent the company at industry events, conferences, and forums to increase visibility and build brand recognition.

Pre Requisites

Education

  • Required: Bachelor’s degree in Business Administration, Sales, Marketing, Information Technology, or a related field.
  • Preferred: MBA or advanced degree in a relevant field.

Experience

  • Minimum: 10+ years of progressive experience in sales leadership roles, with at least 5 years in an executive position in telecommunications, IT, or banking.
  • Proven track record: Demonstrated success in driving revenue growth, managing large sales teams, and delivering high-impact results in complex environments.
  • Industry expertise: Deep understanding of the telecommunications, IT, or banking landscape, including trends, regulations, and customer behaviors.
  • Sales and operational leadership: Experience in B2B, enterprise sales, and strategic account management in sectors like financial services, IT, or telecommunications.

Apply now

Please enable JavaScript in your browser to complete this form.
Currently Working
Click or drag a file to this area to upload.

Other

Talent Architect

LKR

25000

-

200000

Sri Lanka

Other

On-Site

January 7, 2025

Apparel

Head of Internal Audit

LKR

500000

-

600000

Sri Lanka

Apparel

On-Site

December 31, 2024

Information Technology

Senior Manager Data Protection

LKR

550000

-

650000

Sri Lanka

Information Technology

On-Site

December 31, 2024

Apparel

Head of MEP and Maintenance

USD

3500

-

5500

Bangladesh

Apparel

On-Site

December 31, 2024