Senior Human Resources Manager

The Senior Human Resource Manager will play a key leadership role in shaping and executing the HR strategy for our IT organization. You will oversee all aspects of HR functions including Performance Management, Talent Acquisition, Training and Development, and Code of Conduct compliance. The ideal candidate should be able to align HR practices with business goals, ensuring the attraction, retention, and development of top-tier talent while fostering an inclusive, ethical, and high-performing culture.

Key Responsibilities:

Performance Management

• Goal Setting and Alignment: Work with senior leadership and department heads to define clear performance objectives aligned with business goals. Implement performance management systems to ensure individual and team performance contributes to overall organizational success.
• Regular Reviews and Feedback: Manage the performance appraisal process, ensuring that employees receive timely feedback and actionable recommendations for professional growth.
• Performance Improvement Plans: Identify underperforming employees, in collaboration with team leaders, and create tailored Performance Improvement Plans (PIPs) to help them achieve their potential.
• Succession Planning: Identify high-potential employees for leadership roles and work with leadership teams to create succession plans for critical IT positions.

Talent Acquisition

• Recruitment Strategy: Lead and execute talent acquisition strategies to attract highly qualified IT professionals. Design and oversee recruitment campaigns for technical roles (e.g., software engineers, data scientists, cybersecurity experts, etc.).
• Employer Branding: Strengthen the company’s brand as an employer of choice in the IT industry by promoting a positive and inclusive work culture, showcasing career growth opportunities, and highlighting employee success stories.
• Interview and Selection: Develop a structured interview and selection process for technical and non-technical roles that evaluates both technical skills and cultural fit. Oversee hiring for key positions, including managing relationships with external recruitment agencies, when necessary.
• On boarding: Ensure a seamless onboarding experience for new hires, providing them with necessary training, resources, and introductions to help them integrate quickly into the organization.

Training and Development

• Training Needs Assessment: Continuously assess skill gaps and training needs across the IT department by working closely with managers to identify areas for improvement or up-skilling.
• Learning Programs: Design and implement programs that support continuous learning for both technical and leadership roles, such as certifications, workshops, and soft skills development.
• Leadership Development: Create and manage leadership development programs aimed at grooming high-potential employees for future leadership roles, with a focus on IT-specific leadership capabilities.
• Learning Management System (LMS): Oversee the use and maintenance of an LMS for tracking employee development, certifications, and ongoing education to ensure employees remain at the forefront of technological advancements.

Code of Conduct & Compliance

• Policy Development: Develop, implement, and update the company’s Code of Conduct and HR policies to ensure compliance with labor laws, data protection regulations, and industry standards. Educate employees about their responsibilities in maintaining a respectful and ethical workplace.
• Ethical Standards: Uphold the company’s core values, ensuring employees understand and adhere to high ethical standards, including areas such as confidentiality, data security, and non-discrimination.
• Workplace Behavior & Conflict Resolution: Manage and resolve employee relations issues, addressing conflicts or ethical breaches promptly and fairly. Serve as a point of escalation for complex employee relations matters.
• Compliance Training: Deliver training to employees on compliance-related topics, such as anti-harassment, diversity and inclusion, data protection (e.g., GDPR), and intellectual property protection.